Return & Refund Policy

We want you to feel confident in your Wrapped Stories purchase.

Requesting a Return

Due to the delicate nature of our textiles, all returns require prior authorization. Please contact us at wrappedstoriescustomercare@gmail.com within 7 days of delivery to request a return.

Return Requirements

To qualify for a return, merchandise must be:

• Unworn, unused, unwashed, and unaltered
• Returned in its original condition and packaging

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned merchandise.

Refunds

Approved refunds will be issued to the original payment method once we receive and inspect the returned item.

Original shipping charges, if any, are non-refundable, except where required by applicable law.

Exchanges

We do not offer direct exchanges. If you'd like a different piece, please request a return and place a new order.

Vintage & One-of-a-Kind Textiles

Many of our Collected and Curated pieces are vintage, one of a kind, or available in limited quantities.

Vintage textiles may show characteristics consistent with their age and history. We make every effort to describe and photograph known imperfections. Please review product descriptions, measurements, condition notes, and photographs carefully before purchasing.

Order Concerns

If your order arrives damaged, incorrect, or significantly different from its description, please contact us promptly at wrappedstoriescustomercare@gmail.com. Include your order number and photos of the concern.

We'll review the situation and work with you toward an appropriate resolution, including any remedies required by applicable law.

Questions Before Purchasing?

We're happy to share extra photos or details about any piece in our collection. Just reach out before you buy.

Everyone has a story.