Shipping Policy

Every scarf has a story, and we take special care in preparing each piece for its journey to you.

Complimentary Shipping

We offer free standard shipping throughout the United States and Canada, with no minimum purchase required.

Orders ship via UPS or USPS. We pick the carrier and service based on where your order is going.

Processing & Delivery

Every order is carefully inspected and packaged before it ships. Orders are typically prepared within 1 to 3 business days, not counting weekends and holidays.

Once your order ships, you'll receive a confirmation email with tracking information when available.

Delivery times vary by destination and carrier. Please allow a little extra time during the holidays, severe weather, or unexpected carrier delays.

Shipping to Canada

Free standard shipping also applies to Canadian addresses.

Canadian orders may be subject to customs duties, import taxes, or brokerage fees. These are not included in our complimentary shipping and are the responsibility of the recipient unless otherwise noted at checkout.

Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or significantly different from its description, please contact us promptly at wrappedstoriescustomercare@gmail.com with your order number and photos of the concern.

Returns

For details on returns and refunds, please see our Return & Refund Policy.

Thank you for shopping Wrapped Stories.
Everyone has a story.